Friday, January 24, 2020

Essay --

The â€Å"Clashing† Life of Jorge Yao Many of us have heard of the online mobile game called â€Å"Clash of Clans†. The game concept is pretty simple – you manage a village and steal others’ resources in order to upgrade your base. Surely, we have seen dozens of these games roaming on the mobile app store. But the shocking fact is that the developer, Supercell, is making $2.5 million a day off Clash of Clans, from tens of millions of active players who are given the option to spend their own money in order to speed up their army troops and upgrades. Here’s a short history and game concept of this popular game. This game was risen from the ground to the app store in early August. This online-only, multiplayer game allows players to build their village, train army troops and attack other players to steal resources from them in order to upgrade their bases and defences, which protect from other attackers. Players can lower their trophy counts to â€Å"farm† for resources (eg. gold), or win battles to increase trophies to show off but at the same time meaning attacking and defending against harder bases. Players can join groups called â€Å"clans† which players can give advices and strategies on the private clan chat. And here’s where a user who called himself Jorge Yao comes in – a well-known hero amongst experienced and amateur player. He was the first player to break the 4,000 trophy mark and held the number one spot for a whole six months. These all came to an end when Jorge announced his retirement in May, after hundreds of dollars spend into this game each week. The Beginning George Yao – his real name – immigrated to Philadelphia from China. His dad taught at the University of Pennsylvania and his mother worked at a pathology lab. George himself w... ...n that there are many stories where couples get divorced or bankrupt because of Clash of Clans, or other online multiplayer game. This all finally came to an end when six months later, in June 2013, he put down his three iPads down and quit. However as it seemed, all of his addiction, efforts, patience and fortune didn’t go to waste. In his farewell speech he posted on his social media site, he accepted his side career as a gaming design consultant for Samurai Siege, similar to Clash of Clans, and relocated to London. He thanked his clanmates, friends and fans and said he was â€Å"going out on top like Mike†, referring to Michael Jordan. â€Å"Looking back, I think I must have been insane,† he said. â€Å"I was so immersed in it at the time. I knew it was abnormal, but never to the extent that I see it now.† â€Å"Nowadays I can’t even stand opening the app, the sight of it.† He said.

Thursday, January 16, 2020

Benihana vs Broadway Pizza

Characteristics and Issues| Benihana of Tokyo| Broadway Pizza| Conflicts & Lessons| Competitive Advantage| * Low cost (competitor) * Labor cost * Strategic Marketing * Low waste * Lower overhead| * Use of technology * Family oriented| Rocky Aoki was able to keep labor, food, beverage and facility costs lower than traditional restaurant design using hibachi grills, a new service innovation. This service innovation however, did require higher marketing costs, as the American public had never experienced this dining model.Broadway Pizza viewed their competitive advantage as their ability to combine family oriented robot entertainment and dining under one roof. This turned out not be a competitive advantage as the breakeven costs was too high. | Order Qualifier/ Winners| * Food prepared in front of customer * Community dinning * Cooking was entertainment | * Quality food * Child focused atmosphere * Interactive * Multiple dining locations| The order winners for Benihana are their communi ty dining style, chefs cooking in front of and providing entertainment to patrons.This showed that enjoy eating and being entertained at the same time. This same idea of being entertained while eating defined Broadway Pizza’s order winners as their family focused robotic entertainment drew in patrons. | Competitive Priorities| * Innovative * Cost * Time * Quality (chefs)| * Innovative * Flexibility * Quality * Cost| The competitive priorities for Benihana were to increase efficiency in the traditional restaurant model by using innovation to cut costs i. e.Hibachi and Umbrella drinks and using highly trained skilled labor to ensure customer service. Broadway Pizza also placed competitive priority on innovation by adding robotic entertainment to a family restaurant, however the lesson to be learned is that Broadway pizza innovated for the sake of innovation there was no benefit to the shareholders. Benihana innovated as a cost saving mechanism and increased profits. | Operation s Strategy| * Limited menu * Skilled labor & management * System and service exec. Max utilization * Food prep| * Bring families together * Family menu * Inexpensive entertainment * Variety of entertainment| Benihana operations strategy decreased costs and allowed for maximization of resources while Broadway pizza strategy was to entertain people with a lack of focus on cost metrics. | Mission| * To provide ding and quality entertainment while reducing costs| * Combining robotic entertainment and food service under one roof| The main difference between Benihana and Broadway pizza is the focus on cost.Both wanted to provide a combined dining and entertainment service| Location| * Urban * Metropolitan| * Areas with high and dense family populations| Benihana’s locations were well thought out and planned in large cities with densely populated areas. Building Benihana’s in large cities allowed the staff to assimilate with American’s- and therefore helped with the ap peal and recruiting of Japanese staff. Broadway Pizza did not have a plan for choosing its’ locations, other than driving around and looking for vacated space in family neighborhoods.This led to a much smaller market segment per store. | Service Scape| * Authentic Japanese experience * Novelty Dining * Relaxed atmosphere (umbrella drink)| * Parents enjoy seeing their children happy * Multiple robotic programs to ensure a new experience each visit| Benihana restaurants were decorated by Japanese carpenters using authentic Japanese decor and materials. This provided guests with the sites and ambiance of being in Japan.Additionally, this hibachi communal-style dining was the first of its kind in the US which provided for a novelty restaurant for families, singles, and group gatherings. Offering a limited menu but a variety of drink options leaves the atmosphere to be fun, entertaining and relaxing. Broadway Pizza’s robots were programmed with multiple songs to ensure that a new experience was had during repeat visits. Keeping the entertainment fresh kept children interested, and parents willing to become repeat visitors. |Layout| * Customer flow from bar to dining area * Two hibachi grills next to each other * Small kitchen * Standard design using authentic Japanese materials/artifacts | * Multiple rooms offering unique dining and entertainment * Stressful environment due to low visibility of children * No standard design| Rocky knew that something was wrong when he opened his first Benihana restaurant in regards to layout design. The bar was not big enough to hold waiting customers, but he got it right after the third try and continued the model in the following store openings.Having 2 hibachi grills next to each other allowed for efficient cooking for the chef and quick service for customers. Small kitchens opened up dining space, and the interior being authentic made for a nice atmosphere. BP did not have a standard design for each of it’s location, and always ended up with a stressful environment. With floor to ceiling walls separating â€Å"rooms†, visibility was low and safety a concern. Although the space offered multiple entertaining options, it was not ideal for family togetherness and safety. Job process and design| * Chef controls dining flow * Food prepared before reaching chef * Front men maximize table utilization | * Mangers control technology and food services * Invested in quick serving pizza ovens to ensure customer satisfaction| Each person in BH played a specific role in the flow of customers through the system. The front men greeted and served umbrella drinks, and ensured that groupings of 8 were rounded up and ready to sit-to maximize capacity and utilization.Simple menus made for quick food prep, and prepared for the chef so he could take the cart for more than 1 table and go. BP installed quick cooking pizza ovens reducing wait times and increasing customer satisfaction. What kind of manag ers should be hired for BP? Hospitality or food? A lost vision and identity in this regard made it difficult for staff to have efficient control, while additionally needing a staff person who understands robot technology. Technology and Information Support Systems| * Recruiting and training of staff | * Programmable robots * Arcade games * Quick oven| BH had a strict process for the recruiting and training of its staff, with ads recruiting experienced chefs to go through a specific 15wk training with approved BH teachers. BP was mostly technology based, with arcade games, robot shows (each with multiple programs), and upgraded cooking tools (6min pizzas). This structure required another manager or staff person to focus solely on technology in each store. Organization structure| * Simple management structure * Three man corporate structure * Franchise * Certified chefs| * Complicated corporate structure * Poorly defined roles * Lack of hiring structure| Benihana implemented an organi zational structure that implemented control and focus on specific roles and operated those roles with efficiency to improve cost. Chef’s managed and operated while corporate focused on the big picture. Broadway implemented a complicated structure that was hard to follow and had poorly defined roles which led to a lack of control. Customer Contact , behavior, skills| * Highly interactive * Trained employees to combine skilled labor and defined service management skills * Trained in American culture| * Technology interactive with scheduled shows * Sufficient service management skills| The main focus of Benihana was to provide superior service management from both the front room employees and back room. This provided a full experience from the certified chefs to the experienced support staff. Broadway Pizza developed a strategy to use interactive technology with scheduled shows and service management skills that provided positive customer service scores. Service provider selecti on, development, and empowerment| * Employees certified and trained in American culture * Only Japanese employees * Low turn-over rate * Employees have the ability to be promoted * Chef controls speed of dinner * Front men responsible for table utilization which directing effects bottom line profits| * Did not know what industry to source management candidates from * Specialized robotic technicians * No defined corporate ladder| Based on the success of Benihana, they have created an environment for their employees that stimulate a positive work environment, low turn-over rates and higher utilization rates for the entire company. Broadway Pizza wanted to provide a service for both entertainment and food but from the high turn-over rates and no room for corporation growth, Broadway was unable to recruit the right candidates for the positions. | Recognition and reward| * Real world benefits * Certifications * Work Visa * Education/ Training | * N/A| Having the right recognition for Ben ihana’s employees has kept them from losing qualified chefs through offering visa’s to work and also education opportunities they might not have otherwise had access to.Based on Broadways performance it was clear that they implemented no recognition or rewards which led to the high turn-over rates. | Service Recovery and guarantees| * Guaranteed authentic Japanese atmosphere including building materials and staff * Studied service upsets and used data in creation of new locations| * Guaranteed robotic functionality| Benihana has guaranteed its service based around the authentic Japanese experience with the use of hibachi grills as well as authentic materials and staff. Benihana has also implemented strategies to deal with past difficulties and the use of data to pick correct new locations. Broadway Pizza offers its core strategy which is to offer a dining experience that offers a robotic experience. |

Wednesday, January 8, 2020

Sexual Issues With Cultural Controversies - 997 Words

Identify four sexual issues with cultural controversies Casual Sex People who are not in a committed relationship also known as hookups or friends with benefits. The controversial issue of casual sex are adverse effects of hookups may consist of emotional entanglement, psychological harm, sexual violence, sexually transmitted infections, and or unplanned pregnancy. People who have experience hook-up behavior has linked with a variety of mental health factors (Garcia, 2013). Additionally, although some individuals are having casual sex, not all enjoy being in that type of relationship. Which may cause some to have low self-esteem, anxiety, and feeling of being pressured and discomfort (Paul et al., 2000). As a result feeling guilty and resentment. Women were more likely to feel guilt and have negative feelings than men (Garcia, 2013). These negative sense of guilt and resentments may connect to individuals wanting a more intimate and committed relationship. Today s casual sex culture and sexual risk may consist of adverse outcomes, as well as, emotional and psychological harm, sexually transmitted infections, sexual violence, and unintended pregnancy, despite the ubiquity of certain positive feelings. Extra Pair Relationships (Extramarital relationships) At least one of the partners is already married to or partnered with another person. All extra pair relationships incur social disapproval. Ethier monogamy or serial monogamy is acceptable. Extra-pair relationships mayShow MoreRelatedCulture Wars: The Struggle to Define America by James Davison Hunter1287 Words   |  6 Pagespolitics and many more are all a part of the list of controversies that divide our country. A culture war is a conflict between groups with different ideals, beliefs, and issues. James Davison Hunter’s book, Culture Wars: The Struggle to Define America, shows that these issues â€Å"are not isolated from one another but are part of a fabric of conflict which constitutes nothing short of a struggle over the meaning of America. Unlike the religious and cultural conflict that historically divided the nation, theRead MorePros And Cons Of Women In The Military885 Words   |  4 Pagesmilitary by doing so ? Women being allowed in the military dates all the way back to World War I where women would serve as nurses to aid wounded soldiers (Wood). Now, women are allowed to serve in different roles, combat being one of them. There is controversy whether the military is a place for women, but research shows pros and cons to both sides. Even though women were not allowed to enlist in the military until World War I, they would disguise themselves as men in earlier wars such as the RevolutionaryRead MoreA Counselor s Level Of Competence1373 Words   |  6 PagesThere is much to learn from all ancestral cultures including the new coin phrase sexual minorities . Mental heath professional is consistently evolving and practitioners must adapt to the changes within practice and ACA ethical guidelines. This paper explores a counselor s level of competence, etiology findings for homosexuality, controversies with treatment practice by professional and paraprofessional therapy, and new frontier approach with client-centered approach. Since the multicultural movementRead MoreGlobalization And The Threat Of Cultural Imperialism1133 Words   |  5 Pagesglobalization and the threat of cultural imperialism, it is important to assess the aspects of cultural homogenization. While the diffusion of many cultures may reduce cultu ral diversity – it is a necessary evil, for homogenization not only conveys the limits, but also the possibilities and the power the culture holds in sharing their authentic self with the rest of the world. In â€Å"Homogenisation Globalisation†, John Tomlinson explores the threat that homogenisation is to cultural authenticity in developingRead MoreIn the 21st century, significant researchers, organizations and policy makers are advocating the1600 Words   |  7 PagesIn the 21st century, significant researchers, organizations and policy makers are advocating the abolishing of sexual slavery to be a prime goal on the global agenda (Bernat Winkeller, 2010; Griffiths, 2010). Much literature suggests that there is exponential growth in sex slavery (Hocking Muthu, 2012; Kotnik, et al., 2007; Smith, 2011; Teshome, 2011), however some authors such as Bales and Griffiths (2010) point out the rising feminist view has contributed to only exposing an ever-present butRead MoreViolence And Ethics Of Video Games1581 Words   |  7 Pagessubjected to controversy since the creation of its first adult themed games such as Death Race 1976 or Custer s Revenge 1982. These two graphics limit ed games have introduced video game violence to the public and since then debate about morals and ethics of video games evolved over the years together with the game experience thanks to modern technologies. Violence is one aspect of many that can cause great controversy that’s why it is important to create a suitable ethical, cultural and legal contextRead MoreThe Human Papillomavirus (HPV) Vaccine Essay example1585 Words   |  7 Pagesvaccines is a story of triumph and controversy. The saddest part of the story is persistent ignorance and a lack of education, comingled with the personal need of some parents to explain away the problems of their children, have caused the controversy to arise. The good news is that the triumphant reality of vaccines as a whole is still the larger enduring legacy. The human papillomavirus vaccine is not an exception to this rule; in fact despite all the controversy surrounding the vaccine, it is oneRead MoreResearch on Teen Pregnancy in Los Angeles County1223 Words   |  5 PagesTeen Pregnancy in Los Angeles There is presently much controversy regarding teen pregnancy, considering that many countries in the developed world experience a rise in adolescent pregnancies in spite of the fact that effective programs are installed in these areas. Teen pregnancy has been a major issue in Los Angeles in the recent years, but the fact that state authorities have been actively involved in combating the problem has generated positive results. It is probable that the struggle for abstinenceRead MoreEquality for All: Gay Marriage Essay1430 Words   |  6 Pagesremains, what justifies the right for a gay couple to have the same benefits as a heterosexual couple? Gay marriage has been a wide spread issue for quite a bit of time and multiple arguments have been made as to why it should not occur, but none of them stand valid against rights provided by the constitution. Many individuals are quite passionate about the issue whether it is in hopes to get a law passed for their own benefit or to help other s who will be finally able to join in union with their oneRead MoreDr. Martin Luther King Jr.786 Words   |  4 PagesKing, Jr. once stated, â€Å"The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.† The same dictum can be applied when analyzing the challenges associated with religious bias and LGBT inequality, especially within the black church. These issues should have a pronounced platform in the black church, which has had the lived experience of challenging oppressive societal systems that were anchored in religious

Tuesday, December 31, 2019

Personal Creativity And The World - 1062 Words

Personal creativity gateway to the world 1. Topic of article? The topic of the article is about homeless young people finding a creative outlet such as art to express themselves and to help create something for themselves and to have an opportunity to express themselves through something they love to do. 2. Reason for choosing the article? The reason for choosing this article was due to it talking about homeless youth, mental health issues, abuse and other things that would cause a young person to go to something that they think would help or be a crutch for them, to allow them to be free and happy. Also, I chose this article because it is something that I could relate to, due to being a creative person and liking any form of art†¦show more content†¦5. A brief commentary on how the article illustrates concepts of the textbook, or adds information to that given in the textbook. This article illustrates concepts of the textbook by showing how people that are homeless, abused, etc. can be creative and do things in great ways. The article looks at different areas of the arts that people can go into, while the textbook talks about a creative person’s mindset and how they see things in different perspectives. PUBLIC RELEASE: 3-MAR-2016 CPAP may improve glycemic control in sleep apnea patients AMERICAN THORACIC SOCIETY Continuous positive airway pressure, or CPAP, appears to improve glycemic control in patients with obstructive sleep apnea (OSA) and type 2 diabetes that is not well controlled, according to research published in the American Thoracic Society s American Journal of Respiratory and Critical Care Medicine. Effect of CPAP on glycemic control in patients with obstructive sleep apnea and type 2 diabetes: A randomized clinical trial, is believed to be the first randomized controlled trial of its kind. Francisco Garcia-Rio, MD, PhD, professor of medicine at Autonoma University of Madrid and senior study author, said the research advanced understanding of the biological relationship between two major public health problems, which epidemiological studies have indicated are related. OSA is a

Monday, December 23, 2019

The Personality Trait Of Love - 1598 Words

Due to the characters always being surrounded by technology, it is changing their personality for the worse. The personality trait of love is something that most human possess, but the vast amount of technology has made the characters lose this trait, making there be no love the the society anymore.Mildred, the wife of the main character Montag, shows no love for her husband, just like everyone in the society, †Ã¢â‚¬â„¢When did we meet. And where?’ When did we meet for what?’ she asked.’I mean-originally.’ He knew she must be frowning in the dark.He clarified it. ‘The first time we ever met, where was it, and when?’ ‘Why, it was at--’ She stopped.’I don t know,’ she said.He was cold. ‘Can t you remember?’ ‘It s been so long.’ ‘Only ten years, that s all, only ten!’ ‘Don t get excited, I m trying to think.’ She laughed an odd little laugh that went up and up. ‘Funny, how funny, not to remember where or when you met your husband or wife.’ He lay massaging his eyes, his brow, and the back of his neck, slowly. He held both hands over his eyes and applied a ady pressure there as if to crush memory into place. It was suddenly more important than any other thing in a life-time that he knew where he had met Mildred.’It doesn t matter,’ She was up in the bathroom now, and he heard the water running, and the swallowing sound she made† (40). The lack of affection that people show for each other is a result of all of the technology, this is what Ray Bradbury is saying what willShow MoreRelatedThe Theory Of Psychology, Humanistic, Social Cognitive And Trait Perspective1235 Words   |  5 PagesPersonality is defined as an individual’s unique and relatively consistent patterns of thinking1. In psychology, personality is utilized to sum up all the ways of an individual’s thinking, feeling and acting tha t based on the environment and experience. Various personality theories exist and are categorized into four major perspectives—Psychoanalytic, Humanistic, Social Cognitive and trait perspective. These four major perspectives on personality help to describe the numerous patterns in each individual’sRead MoreCraig Gillespie s Lars And The Real Girl960 Words   |  4 Pagesaffected his personality and ability to engage in social relationships. In an attempt to feel belonging and experience loving relationships, he purchases Bianca, a life-sized doll online. Lars journeys through dependence on Bianca for a sense of belonging and warm relationships, to engaging in ‘real-life’ relationships. The film illustrates Lars’ personality using Abraham Maslow’s humanistic conception of personality and Hans Eysenck’s trait conception. Humanistic conceptions of personality focus onRead MoreAnalysis Of Tillie Olsens I Stand Here Ironing 1349 Words   |  6 PagesComedy: Personality Traits or Effects of a Less than Ideal Childhood In Tillie Olsen’s â€Å"I Stand Here Ironing†, a mother recalls the life of her first born daughter. She retells the hardships she and her daughter went through to survive it. The main focus, however, are the hardships of the daughter, Emily. These hardships, lack of tender love, attention and over abundant strife in Emily’s life, lead to her being unnoticed and somewhat forgotten. In Emily’s late teenage years, comedy became a wayRead MoreThe Trait Model Of Personality1599 Words   |  7 Pages The Trait Model of Personality Jamie Goodwin PSY330: Theories of Personality Instructor: George Bell 04/03/2017 This paper will offer an overview of the trait model of personality, it will show the similar and different basic assumptions of this model and the psychodynamic model of personality to do with the variances amongst both healthy and unhealthy personalities. It will also describe each of the five traits. Finally, this paper will show my results from The Big Five PersonalityRead MoreWuthering Heights Heathcliff Personality Essay628 Words   |  3 PagesHeathcliff’s Personality Heathcliff is one of the main characters in the renowned novel, Wuthering Heights, by Emily Bronte. Heathcliff is such a memorable character due to his unique personality and how he approaches and engages conflicts in his life. Whether Heathcliff’s actions spark sympathy or lead to disappointment with his conduct, some characteristics of his personality do seem to stand out throughout the novel. Traits such as his unwillingness to forgive those for events in the past,Read MorePersonal Statement : Mechanical Engineering Degree1324 Words   |  6 Pagescompany like Boeing to design different parts used in planes, trains, and automobiles. I am content with my decision to major in mechanical engineering and feel like it is a good fit for me because it coincides with my many interests, abilities, and personality. My development of interest for wanting to become an engineer started from the beginning. Ever since I was a little girl, I would take apart vacuum cleaners and toilets, always wanting to know how things worked. I remember that my favorite toyRead MoreLyric Analysis: An Analysis of Okonmas Music1402 Words   |  6 Pagesand the longer we look the more he see his true personality, his relationships, and most importantly, how he sees himself. While we can’t see a great deal about a person’s history just from looking at a person’s behaviors, we can see their personality. From that we can determine why they act the way they do, which may give us clues as to their developmental history in childhood. So first, we’ll tackle Okonma’s personality traits. Personality traits are generally classified as sources of behaviorRead MorePersonality Characteristics And Traits That Define A Human Being932 Words   |  4 Pages1 Personality Abstract In this topic we will discuss about the meaning of Personality. Personality is the characteristics and traits that define a human being. Its related pattern of someone emotions, thoughts, feelings and behavior. In this discussion we will discuss how each person has a different personality and what features make up their personality. 2 Personality Personality Personality defined who you will become, who you are and who you have been throughout the years ofRead MoreAnalysis Of Tillie Olsens I Stand Here Ironing 1381 Words   |  6 Pages Comedy: Personality Traits or Effects of a Less than Ideal Childhood In Tillie Olsen’s â€Å"I Stand Here Ironing†, a mother recalls the life of her first born daughter. She retells the hardships she and her daughter had to go through to make it. The main focus, however, is on the hardships of the daughter, Emily. These hardships, lack of tender love, attention and over abundant strife in Emily’s life, lead to her being unnoticed and somewhat forgotten. In Emily’s late teenage years, comedyRead MoreCharles Manson Essay1322 Words   |  6 PagesAssessment of Charles Manson: Two Points of View on a Killer’s Personality Crystal L. Boyanski Columbia College Abstract There are many theories about what shapes an individual’s personality and when following these approaches, sense can be made of a certain person’s behavior. Charles Manson is a well-known serial killer whose personality is reflective of two specific personality theorists’ views. Sigmund Freud, whose psychosexual stages

Saturday, December 14, 2019

Financial Outcomes Paper Free Essays

Struck Japan it already did not own for $914 million† (Derrick, 2014, Para 2). Struck acceptance of this offer can result in three potential financial outcomes; increased revenue from sales, changes in cost of goods sold, and changes in expenses. Based on Stardust’s historical annual growth trends in the China/Asia markets, the most likely financial outcome of Stardust’s transition to full ownership sis 15% increase in revenues. We will write a custom essay sample on Financial Outcomes Paper or any similar topic only for you Order Now This may or may not be accompanied by with the most likely scenario of a 5% decrease in their cost of goods sold, and a 5% decrease in their expenses. Scenario Analysis Scenario analysis is about understanding what can happen when things change within a firm. Analysis will assist Struck in understanding how their buy out of their Struck Japan partnership can affect their business overall, and assist them with understanding the financial risks involved in their venture. Standard deviation of past results can assist to construct an idea of what will happen in the future, however when taking on a brand new venture unforeseen obstacles may appear. Analyzing Struck’ revenue from years 201 1 through 2014, it is discovered that the standard deviation is . 45, and that the deviation in their growth percentages over the same time frame is 1. 907. These are good signs that Struck is doing well as they continue to develop new products and expand across the globe, as the standard deviation figures reflect an increase in revenue growth. Typically, scenario analysis is based on three ratings, worst-case scenario, most likely, and best-case scenario. Althou gh it is important to understand and define other possible scenarios, improbable events should not be used because they would not result in an accurate analysis. By using extreme scenarios, such as the worst and best-case scenarios, which show the most negative and most positive, respective results, companies such as Struck can test their theories and mitigate any potential risks that they may encounter. Revenue Revenue analysis will help Struck understand one of the key variables that affects their business performance. Comparing current sales to previous periods provides Struck of a quick understanding of how their business is trending. Struck has seen continued growth year over year since 2011, and this positive trend provides them with insight into how well their traceries are performing. New strategies, such as growth into Japan, can be made with confidence when the business is trending positively, and previous expansions have been well received. One of the fastest growing investments for Struck is China/Asia Pacific. â€Å"Struck expects to see 16 percent to 18 percent revenue growth during fiscal 2015. Excluding the Japan impact, revenue growth is expected to be consistent with the company’s previous target of 10 percent plus revenue growth† (Derrick, 2014, Para 5). The financial effect of increases or decreases in revenue from sales is substantial, specially considering the high volume of transactions Struck completes internationally on a daily basis. The most likely scenario for sales growth with Struck Japan buy out is 15%. The figure is based on the growth rate of Struck since 201 1, which averages at 14%. A 15% increase in sales, With cost of goods sold and expenses constant, will result in over 1. 5 billion dollars in income for 201 5, an increase of over 30% from the previous year. The best-case scenario would result in a 20% increase in sales, and nearly 60% increase in income. In the worst-case event that Struck sales drop 5%, the many would still realize a profit. Although a decrease in revenue is unlikely considering Struck continued growth, it is a possibility as political and socio-economic changes occur around the globe. Cost of goods sold The cost of goods sold is associated with the cost of any raw materials used to produce and market Struck coffee, but does not include any indirect expenses. The cost of goods sold is an important part of a businessWith full control over Struck Japan, Struck may be able to implement a number of initiatives that would work towards reducing their cost of goods sold, such as better quality control, more effective product assortment, and reduced waste. A 5% crease in will result in a nearly 1. 2 billion decrease in cost of goods sold, which will positively affect the company’s gross income. A decrease in cost of goods sold may also be a challenge, depending on how Scabby has conducted their half of the business in the past. The China and Asia Pacific region of the world operates much differently than its Western counterparts, and Struck may face ethical business challenges, as it is unknown as to how Scabby partnered with suppliers and other vendors. Struck may see costs rise if they are unable to store, ship, and promote their product as effectively s they had when in partnership. Expenses Expenses normally react to relative changes in sales, however with Struck vast distribution channels and vendor relationships, they may be able to lower their expenses even as they expand to new regions such as Japan. Variable expenses, such as fees such as transportation, and credit card commission fees will increase as new stores pop up and consumer purchasing increases. Fixed expenses, such as employee salaries, benefits, property and income taxes, and utility costs will also increase as Struck expands, however, since they are buying out existing locations and not looking to build new ones, these expenses may not vary greatly from the previous year. Expenses such as income tax may play a significant role in Struck income as they gain more stores in Japan and the China/Asia Pacific region. Analysis has suggested that changes could be in the range of 15%, considering increases and decreases in expenses, with a Worst-case scenario of expenses increasing by 5%, to the most optimistic scenario of a 10% decrease. Expenses will primarily come in the form of costs to improve UAPITA, taxes, and payroll. A consideration that is not taken into account for the most likely and optimistic scenarios is that customary increase in revenue that normally accompanies and increase in expenses. Expenses such as payroll and capital improvements can be associated with company expansion and the need for more employees, assuming that expansion is a result of consumer wants and needs, which will then increase revenue. Conclusion Struck over the years have proved themselves to be an organization that thrives year after year. Just in the last decade their revenue has increased by almost 150% (Mornings, 2015). Their passion to bring a connection to everyone they see and do business with has made them into the largest roaster and retailer of specialty coffee the world has ever known. Struck, which opened its first store outside of North America in Toss’s Gina district nearly 20 years ago, said it expects the deal to immediately add to its results, excluding certain items. The transactions are expected to be fully completed in the first half of calendar 2015†³ (Beckmann, 2014, par a. 6). Its expanded investment with China/ Pacific-Asia and the acquisition of Struck Japan will also prove to be a success because not only do they want to expand their business, but more importantly they want to do it the right way to fulfill their mission in helping the world become a little better one neighborhood at a time. How to cite Financial Outcomes Paper, Papers

Friday, December 6, 2019

Important Role of Operations Management in Toyota

Question: Identify which of these activities contribute more strongly to the creation of customer value. Further, you should discuss which aspects of the companys operations may raise ethical or environmental concerns? Answer: 1. Introduction The success of Toyota Motor Company is significantly reliant upon the unique operations management system which emphasizes on the Just in Time inventory management and continuous improvement (Greasley, 2008). It has been found that a decentralized structure has been developed by Toyota which has been encouraging employee participation and team work. Toyota Motor Company has integrated several operational techniques such as JIT inventory management, efficient supply chain management for producing high quality cars for gaining significant competitive advantages in the intensely competitive global automobile market. Various research studies have been conducted for studying the lean manufacturing philosophy and organizational success (Gaither and Frazier, 2002). The manufacturing unit of the organization has been focusing on high productivity. Toyota has adopted a unique approach for solving critical issues as well as training its employees. The lean manufacturing philosophy of Toyota has been focusing on cost reduction through waste minimization (Heizer and Render, 2001). The company is managing quality through continuous improvement and this particular aspect will be discussed in this paper. The major objective of this paper is to provide an insight to the operation management techniques adopted by Toyota for enhancing efficiency. 2. Important role of Operations Management in Toyota Operations management in Toyota helps in scrutinizing the quality of products. The major aim of the operation management department in Toyota is to ensure efficient business operations. Operation management is also responsible for managing resources as well as distribution of products in an efficient manner. The operation management of Toyota helps in enhancing the manufacturing performance through utilization of various techniques such as leaning manufacturing, just in time and total quality management. Additionally inclusion of six sigma and supply chain management is considered to be notable activities of operation management. In the international market, the company has been continuously encountering high level of pressure for producing improved quality product (Lee and Jo, 2007). Adoption of just in time concept helps in elimination of waste along with reduction of setup costs and storage cost. It helps in controlling the flow of materials along with effective resource utilizati on. Different operational management techniques have been improving the efficiency and effectiveness of the operational functions. 3. Toyota Production System This section will focus on discussion of the production system in Toyota. The practical expression of people of Toyota and its customer oriented philosophy is referred to the Toyota production system. It has been observed that this system is neither rigid nor imposed by the organization (Adler, 2002). It can be referred to the set f principles which have been found to be effective in the daily operational activities if the firm. The production system of Toyota has been studies and adopted by several business organizations (Lander and Liker, 2007). The major objectives of Toyota production system is presented below: Offer best quality vehicles to the customer at the lowest possible cost. Provide job satisfaction as well as job security to the members and ensure fair treatment to all members (Toyota Australia, 2015). Toyota Production System aims to offer high level flexibility so that the company can easily respond to the market change as well as achieve profit by undertaking cost reduction activities which will ensure long term prosperity (Jayaram, Das and Nicolae, 2010). Toyota Production System has been focusing on achievement of absolute elimination of waste along with unevenness and overburden for permitting the members to work efficiently as well as smoothly (Kumar and Suresh, 2009). The foundation of the Toyota Production System has been developed on the standardization that focuses on ensuring a safe technique for operation and consistent in terms of quality (Fang and Kleiner, 2003). The employees of Toyota focus on continuous improvement of the standard procedure for ensuring enhanced efficiency, superior quality and minimization of waste (Li, 2013). Problem Solving Framework of Toyota (Jayaram, Das and Nicolae, 2010) 3.1. Lean Manufacturing Lean manufacturing system is found to be very efficient and significantly contributes in the improvement of quality. Thus, the lean manufacturing system helps in achieving competitive advantages in the international automobile market. Lean manufacturing system can be also referred to the post Fodism system of work which is more efficient as well as democratic. One of the major principal of lean production is continuous improvement in the manufacturing procedure. The lean production philosophy significantly emphasizes on the combination of efficiency with the quality of work life. it has been found that the production system in Toyota focuses on elimination of the activities that do not have any contribution in enhancing value of the product (de Bucourt et al., 2011). The concept of lean manufacturing was introduced in Toyota due to the scarcity of resources. Additionally, adoption of the lean manufacturing technique in the production activities of Toyota can be seen as the response to the high level of rivalry in the automobile market. It has been found that the lean philosophy has integrated the just in time production system along with the Kanban method of pull production (Osagie, 2009). Additionally, it has significantly emphasized on the idea of respecting the employees as well as team work. Lean manufacturing is associated with the quality and inventory control, labor management, industrial relations and supply chain management (Chun Wu, 2003). Research studies have demonstrated that lean manufacturing helps in reduction of human effort by 50% along with improvement in financial performance. Lean manufacturing system in Toyota has integrated the concept in logistics which has significant potential for controlling the transportation of materi als, work in progress as well as finished goods at the optimized cost. In order to ensure long term competitiveness Toyota has focused on adoption of the JIT approach. The lean production system has a requirement for rapid flow of the relevant information along the value chain (Society of Manufacturing Engineers, 2001). 3.2. Kaizen Kaizen is considered to be the major characteristics of the Toyota Production System. In Toyota, mass production takes place (Toyota-global.com, 2015). It is evident that the Toyota focuses on undertaking all the tasks by machine or human being by defining those precisely. Additionally, it focuses n standardization of the activities that helps in ensuring superior quality through elimination of waste and improved efficiency (SAKAI and AMASAKA, 2006). The employees of Toyota associated with these procedures are responsible for following the standardized guidelines. Additionally, the responsibility of the members includes focusing on continuous improvement. It has been observed that the issues or inefficiencies in a process will be most apparent to the process. The team leaders and the team members focus on improving their work practices o day to day basis. This procedure is known as Kaizen (Murray, 2012). Moreover, this term has another implication which emphasizes on the continual im provement in each sphere of the organizational activities starting from the basic production procedure to the customer service along with the wider community. 3.3. Jidoka Jidoka is an important concept in the operations management of Toyota. In Japanese, Jidoka means automation. Toyota has interpreted Jidoka as automation with a human touch. According to this principle, the procedure will stop if it senses any problem within the process. Thus, any technical issues in the production process of Toyota can be easily detected and the process can be stopped and therefore resolved (Stevenson, 2005). The concept of automation with human touch in the manufacturing process of Toyota can be clearly recognized in the Altona Plant. It has been found that the presence of andon cord allows the team members to scrutinize as well as bring the manufacturing to stop if any kind of abnormality takes place. The manufacturing process in Toyota has followed the principle of Henry Ford which emphasized on splitting down work into some simple phases as well as delegating those tasks among the employees. in Toyota, the employees are the in charge of their own jobs. The teams are responsible for running worksites in Toyota (Berk and Toy, 2009). The teams help in identification of the opportunities that significantly contribute in making relevant amendments. Additionally, teams do play a major role in taking various initiatives for implementation of the proposed improvement by seeking co-operation from the management. 3.4. Just in Time inventory Management The Japanese automobile company Toyota has ensured success and high growth in the international market through improvement of the efficiency as well as productivity. The idea of integrating Just in Time approach has been evolved from the aim of continuous improvement. Presently, various organizations has accepted the advantages of Just in Time Approach in operations management and integrated it into the business operation. Application of the Just in Time approach was pioneered by Toyota motor company and the term was also coined by the engineers of the company (Amasaka, 2014). The principle concept of Just in Time revolves around the idea that the manufacturing process must be regulated by the natural laws of demand and supply. The production of a vehicle gets stimulated by the demand of the customer. Consequently, the production process of that particular vehicle is responsible for stimulating the process of manufacturing as well as delivery of the necessary parts. In this manner, the company has been able to obtain the right material such as the parts in right quantity and at right time that will be required for manufacturing the vehicle. It has been observed that Toyota has been successful in achieving improved productivity along with efficiency through focusing on continuous improvement. The concept of Just in Time had evolved from the objective of continuous improvement. In Toyota, Just in Time approach has created a flexible atmosphere where all the activities focus on elimination of waste. The major aim of the company is acquired the required amount of material so that it can satisfy the actual demand. The production process of Toyota focuses on the customer. The Just in Time procedure focuses on elimination of inventories through interdependent associations in the operations for creating a strategy for the marketing activities which is customer focused. It has been observed that the Just in Time approach in Toyota helps in linking the suppliers to the shop floor through acquiring the required material from the suppliers. In Toyota, Just in Time approach is responsible for controlling the delivery procedure and managing the necessary quantity for the operation. It has been observed that the Kanban system contributes in creation of the pull for acquiring the required parts in operations and the demand of the customers is responsible for creating the initial pull of the system (Slack, Chambers and Johnston, 2010). Toyota has pioneered the Just in Time production system which is known as the zero inventoy production process. Just in Time is a manufacturing approach which is developed on the basis of three pillars. The elementary principles of Just in Time philosophy in Toyota are continuous improvement of quality, elimination of waste and a cooperative work atmosphere in the company (AMASAKA, 2009). Implementation of the Just in Time approach helped the company in minimizing the need of raw materials, work in progress along with finished goods. This method helps in reducing the time for set up and the deliveries can be coordinated from the suppliers in order to satisfy the need of production activities. It has been observed that one of the major objectives of the Just in Time method is to eliminate waste. In the production process waste refers to anything which does not add value to the procedure and cutting down the step will not affect the mechanism (Yazdani, 1995). Just in Time is the most efficient approach for managing the production operations and Kanban has been used by Toyota as an information exchange tool for different production line (AMASAKA and SAKAI, 2010). In Toyota, JIT has helped in minimizing waste of the production procedure and the defect prevention mechanism helps in enhancing the quality of the products. The organizational culture has ensured that the manufacturing team of the company has significantly focused on prevention of any defects and reduced wastes from the production process which leaded to improved productivity (Amasaka, 2002). JIT is one of the most significant aspects of the total production system of Toyota. For successful implementation of Just in Time approach, Toyota has adopted different practices such as Kanban, recruited multi skilled labors, reduced the time of set up etc. On the other hand, the respect for human system has focused on the physical movement of the employees which will contribute in adding value to the product. Toyota has empowered its employees for handling the quality issues as well as they are responsible for supervising the assembly lines (Saruta, 2006). Just in Time approach in Toyota has helped in maintaining low inventory and ensured enhanced quality though responding promptly to the technological changes. In Toyota JIT can be considered as an overall organizational phenomenon (Amasaka, 2009). 3.5. Six Sigma Lean manufacturing is an important approach implemented in the production procedure of Toyota. In order to manage the operational activities of Toyota, some other strategies have been found to be very effective (Towill, 2010). Six sigma approach of operations management has been applied in case of Toyota in order to eliminate errors along with minimizing the variability in the manufacturing procedure (Azis and Osada, 2010). Implementation of the six sigma process has contributed in ensuring minimization of the defects and enhancing the quality of products. Six Sigma is method which uses a metrics based on standard deviation (Tannock, Balogun and Hawisa, 2007). The major objective of the Six Sigma is to develop a world class organizational culture for supporting the manufacturing process where the variation will be minimized (Chiarini, 2013). 3.6. Supply Chain Management Supply chain management is considered to be one of the crucial factors for ensuring operational excellence in the business organization. Effective supply chain management contributes in enhancing the organizational efficiency followed by achievement of organizational objectives. Presently, the market can be characterized through prevalence of modern technologies and competition (Towill, 2006). It has been observed that the changes in the external business environment have led to significant changes in the organization so that the business firm can efficiently respond to the changing needs of the customers. With increased level of globalization along with customer orientation, business firms are becoming more informed decision Toyota maker with lot of alternatives. Supply chain of Toyota includes the material suppliers, distribution service and the customers. It means that the supply chain system indicates the flow of the materials along with the feedback flow of the information (Towi ll, 2007). The success of Toyota can be attributed to various manufacturing philosophy of the company. It has been focused on the cost reduction through elimination of waste. Just in Time approach, lean manufacturing system has been the major aspects of Toyota Production System which has made it more efficient. The concept of value addition has been included in the lean manufacturing chain. It has allowed the company to identify waste in the value chain which can b eliminated for enhancing the quality. The supply chain management of Toyota has majorly focused on the resources having critical significant. It has been observed that Toyota has developed Keiretsu structure which was comprised of the dependent suppliers which have been working with Toyota in a close proximity. Toyota has outsourced some parts which were found to be non critical for optimizing the value of the shareholder. Toyota has been able to develop such supply chain as the suppliers were relatively dependent on those in the intensely competitive market. The company has developed an assembly based system which is based on the JIT approach and demand pull, which has a significant association with the suppliers (Yang and Yang, 2012). It has been observed that implementation of these approaches and philosophies have helped in innovation and development of a customized supply chain (Lander and Liker, 2007). Effective cost and quality control along with innovation has helped Toyota in achievement of operational excellenc e. Additionally, customer value was maximized through the operational activities of the company (Toyota Australia, 2015). 4. Conclusion Highly competitive global automobile industry as well as scarcity of resource has leaded to development of an innovative and effective manufacturing system which is very flexible and responds to the changing need of the customers. The operations management system of Toyota has helped in reducing cost and improved the overall production system. From the above sections, it can be implied that the Toyota production system is customer focused for achieving competitive advantage. It has been found that extensive emphasis has been given on the employee empowerment and quality control. The major aim of the Toyota Production System is minimize defect and reduce cost of production. Toyota has already achieved higher productivity through implementation of different operational management approaches. Adoption of the lean manufacturing system has focused on elimination of waste, minimization of defects and declined the lead time. Toyota has been able to develop an organizational culture of efficiency and employees are empowered to solve problems during the manufacturing process. It has been observed that adoption of this approach assisted Toyota in innovation of its product along with maintenance of high quality through the objective of continuous improvement. Implementation of Just in Time approach has helped in maintain low inventory and declined the cost. Adoption of JIT has emphasized on scheduling material. The principal aim of the production system in Toyota is to offer superior quality product to the customers at the lowest possible cost. At each production stage, the concept of production has incorporated quality. JIt approach helps the organization in obtaining the right information regarding demand and the production is designed accordingly. The successful supply chain management of Toyota has also contributed in achieving operational excellence. 5. References Adler, (2002). Flexibility versus efficiency? A case study of model changeovers in the Toyota production system.International Abstracts in Operations Research. Amasaka, K. (2002). New JIT: A new management technology principle at Toyota.International Journal of Production Economics, 80(2), pp.135-144. Amasaka, K. (2009). An intellectual development production hyper-cycle model new JIT fundamentals and applications in Toyota.IJCENT, 1(1), p.103. Amasaka, K. (2014). New JIT, New Management Technology Principle: Surpassing JIT.Procedia Technology, 16, pp.1135-1145. AMASAKA, K. (2009). THE FOUNDATION FOR ADVANCING THE TOYOTA PRODUCTION SYSTEM UTILIZING NEW JIT.Journal of Advanced Manufacturing Systems, 08(01), pp.5-26. AMASAKA, K. and SAKAI, H. (2010). EVOLUTION OF TPS FUNDAMENTALS UTILIZING NEW JIT STRATEGY: PROPOSAL AND VALIDITY OF ADVANCED TPS AT TOYOTA.Journal of Advanced Manufacturing Systems, 09(02), pp.85-99. Azis, Y. and Osada, H. (2010). Innovation in management system by Six Sigma: an empirical study of world class companies.Lean Six Sigma Journal, 1(3), pp.172-190. Berk, E. and Toy, A. (2009). Quality control chart design under Jidoka.Naval Research Logistics, 56(5), pp.465-477. Chiarini, A. (2013). Relationships between total quality management and Six Sigma inside European manufacturing companies: a dedicated survey.IJPQM, 11(2), p.179. Chun Wu, Y. (2003). Lean manufacturing: a perspective of lean suppliers.Int Jrnl of Op Prod Mnagemnt, 23(11), pp.1349-1376. de Bucourt, M., Busse, R., Gttler, F., Wintzer, C., Collettini, F., Kloeters, C., Hamm, B. and Teichgrber, U. (2011). Lean manufacturing and Toyota Production System terminology applied to the procurement of vascular stents in interventional radiology.Insights Imaging, 2(4), pp.415-423. Fang, S. and Kleiner, B. (2003). Excellence at Toyota motor manufacturing in the United States.Management Research News, 26(2/3/4), pp.116-122. Gaither, N. and Frazier, G. (2002).Operations management. Australia: South-Western/Thomson Learning. Greasley, A. (2008).Operations management. Los Angeles: SAGE Publications. Heizer, J. and Render, B. (2001).Operations management. Upper Saddle River, N.J.: Prentice Hall. Jayaram, J., Das, A. and Nicolae, M. (2010). Looking beyond the obvious: Unraveling the Toyota production system.International Journal of Production Economics, 128(1), pp.280-291. Kumar, S. and Suresh, N. (2009).Operations management. New Delhi: New Age International. Lander, E. and Liker, J. (2007). The Toyota Production System and art: making highly customized and creative products the Toyota way.International Journal of Production Research, 45(16), pp.3681-3698. Lee, B. and Jo, H. (2007). The mutation of the Toyota Production System: adapting the TPS at Hyundai Motor Company.International Journal of Production Research, 45(16), pp.3665-3679. Li, J. (2013). Continuous improvement at Toyota manufacturing plant: applications of production systems engineering methods.International Journal of Production Research, 51(23-24), pp.7235-7249. Murray, L. (2012). Kaizen usage to drive continuous improvement.CFW Plexus, (AACCI 2012 Annual Meeting). Osagie, S. (2009). Lean everywhere [lean manufacturing].Engineering Technology, 4(4), pp.66-67. SAKAI, H. and AMASAKA, K. (2006). TPS-LAS MODEL USING PROCESS LAYOUT CAE SYSTEM AT TOYOTA: ADVANCED TPS , KEY TO GLOBAL PRODUCTION STRATEGY NEW JIT.Journal of Advanced Manufacturing Systems, 05(02), pp.127-140. Saruta, M. (2006). Toyota Production Systems: The Toyota Way and LabourManagement Relations.Asian Bus Manage, 5(4), pp.487-506. Slack, N., Chambers, S. and Johnston, R. (2010).Operations management. Harlow, England: Financial Times Prentice Hall. Society of Manufacturing Engineers, (2001). Manufacturing insights: an introduction to lean manufacturing.Journal of Manufacturing Systems, 20(1), p.70. Stevenson, W. (2005).Operations management. Boston: McGraw-Hill. Tannock, J., Balogun, O. and Hawisa, H. (2007). A variation management system supporting six sigma.Journal of Manufacturing Technology Management, 18(5), pp.561-575. Towill, D. (2006). Handshakes around the world [Toyota production system].Manufacturing Engineer, 85(1), pp.20-25. Towill, D. (2007). Exploiting the DNA of the Toyota Production System.International Journal of Production Research, 45(16), pp.3619-3637. Towill, D. (2010). Industrial engineering the Toyota Production System.Journal of Management History, 16(3), pp.327-345. Towill, D. (2010). Industrial engineering the Toyota Production System.Journal of Management History, 16(3), pp.327-345. Toyota Australia, (2015).Toyota Production System. [online] Available at: https://www.toyota.com.au/toyota/company/operations/toyota-production-system [Accessed 7 Mar. 2015]. Toyota-global.com, (2015).Toyota Global Site | Production System. [online] Available at: https://www.toyota-global.com/company/vision_philosophy/toyota_production_system/ [Accessed 7 Mar. 2015]. Yang, C. and Yang, K. (2012). An Integrated Model of the Toyota Production System with Total Quality Management and People Factors.Hum. Factors Man., 23(5), pp.450-461. Yazdani, B. (1995). Toyota production system: An integrated approach to Just-In-Time.Computer Integrated Manufacturing Systems, 8(3), pp.230-231.